Privacy Policy

Last Updated: September 9, 2026

At SMAP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting our customer support

We may also automatically collect certain information about your device and website usage, such as your IP address, browser type, device type, and pages you visit.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders.
Arrange shipping and delivery.
Send order confirmations and updates.
Provide customer support.
Process payments and refunds.
Improve our products, services, and website.
Prevent fraudulent or unauthorized transactions.
Send promotional communications where permitted by law and according to your preferences.

3. Payment Information

Payments made through our website may be processed by secure third-party payment providers.

SMAP generally does not store your complete credit/debit card or other sensitive payment credentials on our own systems. Payment information is handled according to the applicable payment provider's privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences.
Keep items in your shopping cart.
Understand how visitors use our website.
Improve website performance.
Provide relevant marketing where applicable.

You can manage or disable cookies through your browser settings, although some website features may not work properly as a result.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

Payment processors
Shipping and delivery partners
Website and hosting providers
Analytics and marketing service providers
Customer support services

We only share information when reasonably necessary to provide our services, fulfill orders, maintain our website, or comply with legal requirements.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

We recommend reviewing their privacy policies before providing them with personal information.

8. Children's Privacy

Our products may be intended for children, but our website is intended for use by parents, guardians, and other adults.

We do not knowingly collect personal information directly from children without appropriate authorization or consent where required by applicable law.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain personal information.

To make a privacy-related request, please contact us using the details below.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements.

Any updates will be posted on this page along with the revised Last Updated date.